Legal

Transparency matters. Below you will find all of StationKitty's legal documents, policies, and agreements. Click any document to read it directly or download the PDF.

Core Policies

Terms of Service

Master Terms of Service governing all platform usage, subscription terms, billing, data ownership, acceptable use, liability limitations, and dispute resolution.

Privacy Policy

How we collect, use, share, and protect your personal information. Includes data retention schedule and California privacy rights (CCPA).

Cookie Policy

Information about cookies and tracking technologies used on the StationKitty platform, including how to manage your preferences.

Acceptable Use Policy

Rules governing acceptable use of the StationKitty platform, including prohibited activities and enforcement actions.

Enterprise & Compliance

Data Processing Agreement

Data processing terms for organizations using StationKitty, covering controller/processor roles, security measures, breach notification, and government provisions.

Service Level Agreement

Uptime guarantees (99.5%), support response times, severity classifications, service credits, and scheduled maintenance windows.

Subprocessor List

Third-party service providers that process data on behalf of StationKitty, including their purpose, data types, and security certifications.

Additional Policies

Refund & Cancellation Policy

Cancellation procedures, refund timelines, data retention after cancellation, and special provisions for government/municipal accounts.

DMCA & Copyright Policy

Copyright infringement reporting procedures, takedown process, counter-notifications, and repeat infringer policy.

Questions about our policies?

If you have any questions about these documents or need additional information for your procurement process, please contact us at [email protected].